PRIVACY POLICY
1. Data Controller
The data controller of the personal data collected through this website and the clinical assistance activity is:
Arbory Clinic – Sandra Cordón Guridi
Email: admin@arbory.es
2. Personal Data Processed
Depending on the relationship with Arbory Clinic, the following categories of data may be processed:
Identifying data.
Contact data.
Administrative and billing data.
Information provided through contact or booking forms.
Health-related data necessary for the provision of physiotherapy services.
3. Purposes of Processing
Personal data may be processed for:
Managing information requests.
Managing appointments and bookings.
Providing physiotherapy and Pilates services.
Preparing and maintaining the clinical history when applicable.
Conducting follow-up care.
Managing payments and billing.
Complying with legal obligations.
Sending commercial communications when prior consent exists.
4. Legal Basis for Processing
The legal bases that allow for the processing of data are:
Provision of health services:
When the processing is necessary to manage the care relationship and provide the requested services.
Compliance with legal obligations:
To comply with tax, accounting, and health obligations.
User consent:
For sending commercial communications, use of images, or other processing that requires express authorization.
Legitimate interest:
To address inquiries, improve services, and ensure the security of the website, always respecting the rights of users.
5. Data related to health
When the user requests health services, data related to their health may be processed.
This data will be processed exclusively for the provision of physiotherapy assistance and following the security measures established by the applicable regulations.
6. Data retention
Personal data will be retained for the time necessary to fulfill the purpose for which it was collected and for the periods established by the applicable regulations.
In the case of health documentation, it will be retained for the periods required by current health legislation.
7. Recipients of the data
Data may be communicated when necessary for the provision of the service or there is a legal obligation.
Among others:
Technology providers that provide necessary services for the management of the clinic.
Management platforms used by Arbory Clinic.
Tax, accounting or labour advice.
Insurance entities where applicable.
Other healthcare professionals when necessary for continuity of care.
These providers will be subject to the corresponding legal obligations regarding data protection.
8. User rights
The user can exercise their rights to:
Access.
Rectification.
Erasure.
Restriction of processing.
Objection.
Portability where applicable.
To exercise them, you can send a request to:
It will be necessary to verify the identity of the requester.
Additionally, you have the right to lodge a complaint with the Spanish Data Protection Agency (www.aepd.es) if you believe your rights have not been respected.
9. Commercial communications
Arbory Clinic will only send commercial communications when the user has given their consent.
The user may withdraw this consent at any time by writing to:
10. Updates
Arbory Clinic may modify this Privacy Policy when necessary to adapt it to legislative changes or the operation of the clinic.
LEGAL NOTICE
1. Identifying data of the holder
In compliance with the provisions of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, the following data is provided:
Holder: Arbory Clinic – Sandra Cordón Guridi
NIF: 16622312M
Email: admin@arbory.es
Website: www.arbory.es
2. Purpose
This Legal Notice regulates access, navigation and use of the website www.arbory.es.
Accessing the website grants the status of user and implies acceptance of the conditions set out in this document.
Arbory Clinic provides users with information about its physiotherapy services, Pilates and activities related to health and wellbeing.
3. Conditions of use
The user agrees to use the website appropriately, respecting current legislation, good faith and the rights of third parties.
It is prohibited to:
Use the content for illegal purposes.
Attempt to access restricted areas of the website.
Introduce viruses or other elements that may damage computer systems.
Use the published information for purposes other than those intended.
4. Responsibility
Arbory Clinic makes reasonable efforts to ensure that the information published on the web is correct and up to date.
However, it does not guarantee the absence of errors, interruptions, or that the content is permanently available.
The published content is for informational purposes and does not replace an individual professional assessment.
5. Intellectual property
The content of this website, including texts, images, logos, design, and graphic elements, is the property of Arbory Clinic or has the necessary authorisations for its use.
Reproduction, distribution, or modification without prior authorisation is prohibited.
6. External links
The website may contain links to third-party pages.
Arbory Clinic is not responsible for the content, operation, or privacy policies of such external sites.
7. Applicable legislation
This Legal Notice is governed by Spanish legislation.
For any disputes arising from access or use of this website, the courts and tribunals that correspond according to the applicable regulations will be competent.
